Capability Matrix
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Workshop Services

We offer a comprehensive repair, refurbishment and upgrade services to OEM standards with a return to base warranty for our partners.  Your customer’s IT assets are important to their business operations – repairing and upgrading their equipment can prolong its life and maximise their investment.

With an in-house purpose-built IT Repair Centre facility housing a large selection of test/diagnostic equipment and incorporating full ESD control, we complete daily repairs to whole units and piece parts supporting whole platforms from the world’s largest manufacturers.

Every single asset that comes into our workshops receive a thorough inspection, system testing and quality control checks, prior to being returned to your customer.

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Key Benefits of Workshop Services:

  • Fixed price repairs
  • Individual quotations
  • Advance exchange
  • Agreed turnaround times
  • Full inspection, system testing and quality checks
  • Return to base warranty
  • Improve performance & reliability of your customer’s systems
  • Excellent customer service
  • Partner peace of mind
  • Collection and delivery options

CAPABILITY MATRIX

Global partner support from a wide range of leading tier 1 vendors and technologies that we can supply, support, upgrade, repair and install.

EXTENDED FACILITIES

We have invested in and expanded our workshop facilities to a state-of-the-art data centre offering leading multi-vendor support at our head office in West Yorkshire.

BREAK/FIX Services

We provide support for any hardware issues, our professional team will ensure your customers get a rapid replacement or fix for any hardware failure.

Service Delivery Statistics

Service delivery is at the heart of what we do. Take a look at our KPIs and discover why you should partner with us to enhance your business performance and achieve your objectives...
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Technical Workshop Services

Workshop Services Enquiry

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Partner with ICC for reliable Workshop Services
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