Expert
We are multi-vertical specialists and currently the trusted partner of many UK VARs, allowing them to maximise revenue from their customer base
Scalable
Use our services as a scalable, wrap- around offering for your customers enabling you to offer a value added proposition without the resource worry
Support
We will support and represent your business throughout the entire process, providing technical pre-sales expertise as well as engineering resource
Solutions
Our partner solutions include break/fix support, managed services, data centre relocations and migrations, PCB level bench repairs, monitoring and virtualisation services
Channel IT Services
Partner with ICC for Channel support IT services – watch our video to find out how we can support your customer’s requirements by delivering white labelled services with flexible SLAs, wrap around professional services and hardware supply.
Devices Supported
Spares Ready for Despatch
Strategic UK Locations
Our Services
Break/Fix Hardware Maintenance
We maintain and repair hardware equipment from a wide range of equipment manufacturers, including HP, Dell, IBM, Lenovo, VMWare and NetApp.
Managed Services
Our IT managed services are delivered under strict SLA’s and combine remote monitoring, on-call assistance, and onsite activities.
Data Centre Migration/Relocation
Let us take the stress and hassle out of relocating your end-user’s data centre with our data centre relocation service.
Professional Services
We specialise in strategic consulting and business case planning including strategy review, IT audit, business IT alignment, cost saving assessment and compliance.
Infrastructure Audits
In-depth infrastructure auditing service, pinpointing areas of weakness and providing improvement recommendations.
IT Lifecycle Management
The key to effective asset management is knowing where a particular asset is in its lifecycle and whether it is providing value.
ITAD Services
We provide a complete ITAD service helping you manage the disposal project from secure collection right through to processing and recycling.
Inventory Planning & Supply
Offering inventory planning to create forecasts to determine IT demand, supply required technology and align support needs.
Monitoring
Automatic alerts; fully-managed service, monitoring only, or any combination; support for all network systems and environments.
IMAC Services
Our install, move, add, change services include physical hardware relocation, system upgrades, merging of data centre’s and virtualisation.
Design and Deployment
Setting up new hardware within a data center can be complex. Our services and expertise help simplify the process for a perfect outcome, every time.
Service HelpDesk
We offer a dedicated support team 24/7/365 in our tailor made packages which are available to suit your business requirements.
Telephone: 0845 302 1922 | Email: Partners@TheICC.Group
Why Choose Us?
As one of the few remaining independent nationwide support providers we are uniquely positioned to provide a bespoke service, tailored to the needs of our partners. We believe in building a strong relationship with our Channel Partners, which allows us to provide the perfect wrap-around service offering for you and your customers.
- 24 hour x 365 UK and EMEA Coverage
- Flexible Contracts
- Single Point Account Management
- Accredited Service Engineers
- True Multi-Vendor Platform Speclialists
- Full 3rd Line Escalation Support
- Comprehensive Reporting
- Superior Product Knowledge
Our Value Added Partner Offerings
With our dedicated account management, our commitment to ISO 9001, ISO 14001, ISO 20000 and ISO 27001 accreditations, and our Multi-Vendor accreditations, we are confident that when you compare us to any other channel partner you will see that we are delivering real value to our partners that they can resell to ultimately win more business, drive revenue and retain customers.
Compare us to your current Partner and see where we add true value to our partnerships..